Pub Manager

Position: JD Wetherspoon Manager 
Type: Full-Time / Permanent  
Bonus: Up to 10% Annual Bonus  
 
Join our One Great Team here at Haven as a JD Wetherspoon Manager! Bring your leadership expertise to deliver outstanding service and unforgettable dining experiences for every guest, if you’re passionate about hospitality and thrive in a dynamic environment, this is the perfect opportunity for you! 
 
As the Pub Manager, you'll be at the heart of an energetic pub team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how it’s done! You'll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You'll also be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that pop up. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.  
 
Key Responsibilities  
Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.   
Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.   
Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.   
Resource Management: Oversee staff scheduling, budgets, and resources to maximise efficiency and meet business needs.   
Adhering to JD Wetherspoon’s standard operating procedures (SOPs) and company policies 
Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.   
Training and Development: Support staff development through ongoing training, mentoring, and creating growth opportunities.   
 
Requirements   
- Proven experience in roles such as Pub Manager, General Manager or a similar leadership position.  
- Strong leadership and communication skills.  
- Ability to work in a fast-paced environment while maintaining attention to detail.  
- Exceptional customer service and problem-solving abilities.  
- Knowledge of health and safety regulations.  
- Strong organisational and multitasking skills.  
- Experience in budgeting and financial management.  
- Flexibility to work evenings, weekends, and holidays. 

What We Offer 
- An inclusive, supportive work environment.  
- Comprehensive training and ongoing support.  
- Career development opportunities, including fully funded qualifications.  
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!  

How to Apply 
We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.

To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.

For support or adjustments during the application, contact us at: resourcingteam@bourne-leisure.co.uk