Cakery Team Member

Position: Cake Shop Assistant  
Type: Full-Time / Part-Time / Seasonal  
Pay Rates: Up to £12.71 per hour depending on age  

Join our One Great Team here at Haven as a Cake Shop Assistant you’ll be part of a team that’s all about creating delightful experiences for our customers. You’ll work in a fun, upbeat setting where every day is filled with delicious creations and happy customers.  

We are seeking a friendly, dessert-loving Team Member to join our Cakery! Not only will you be serving our beautiful cakes, but you’ll also help make milkshakes and serve up scoops of delicious ice cream. This role is perfect for someone with a passion for sweet treats, who loves working with people, and enjoys a dynamic, fast-paced environment where every day is about making someone’s day a little sweeter! 

Key Responsibilities  
- Welcome guests with a warm smile, assist them in choosing from our range of cakes, milkshakes, and ice creams, and answer any menu-related questions. 
- Process orders efficiently and accurately, handling cash and card payments and ensuring customers leave with a great experience. 
- Keep our display cases and counters stocked, clean, and visually inviting. Help organize supplies and restock items as needed. 
- Maintain high standards of cleanliness and hygiene throughout the workday, following food safety guidelines. 

Requirements  
- Previous experience in a Bakery, QSR, Retail or Fast-Food restaurant preferred, if not we will provide training and support. 
- Attention to detail, especially in presentation and quality. 
- Friendly, positive attitude with a strong focus on guest service. 
- Flexibility to work weekends, holidays, and peak hours. 
 

What We Offer 
- An inclusive, supportive work environment.  
- Comprehensive training and ongoing support.  
- Career development opportunities, including fully funded qualifications.  
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!  

How to Apply 
We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.

To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.

For support or adjustments during the application, contact us at: resourcingteam@bourne-leisure.co.uk