Supermarket Shift Leader 

Position: Supermarket Shift Leader  
Type: Full Time / Part Time / Seasonal    
Pay Rates: Up to £13.71 per hour depending on age  
 

Join our One Great Team here at Haven as a Supermarket Shift Leader, supporting our on-park supermarket to run smoothly and deliver a great experience for our guests and owners! 

In this role, you’ll be at the heart of an energetic team, leading assigned shifts with clear direction and plenty of motivation. You’ll inspire the team to provide fantastic guest experiences and high-quality standards. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.  

Key Responsibilities  
- Lead and support the team by assigning tasks, ensuring smooth workflow, and motivating the team to deliver excellent service. 
- Provide prompt, professional guest service, addressing complaints and special requests. 
- Manage stock levels, check deliveries, and ensure shelves are well-stocked and displays tidy.  
- Handle guest queries or issues efficiently, creating a welcoming experience.  
- Assist in training new team members on company policies and procedures. 
- Participate in team duties while stepping up as the shift leader when assigned. 

Requirements  
- Experience as a Team Leader or Supervisor in a supermarket or retail environment is preferred but not essential; training and support will be provided.  
- Strong leadership and communication skills.  
- Detail-oriented, especially when handling food orders.  
- Committed to providing high-quality, customer-focused service.  
- Flexibility to work weekends, evenings, and holidays as needed.