Senior Network Engineer

Our Support Centre is in Hemel Hempstead Herts we operate a hybrid working model and have 700 amazing team members across our support centre.

GBR

Job Details

Senior Network Engineer
Hemel Hempstead (Hybrid – 3 Days in office)
Competitive salary + bonus and benefits

About the role
We’re on the lookout for a Senior Network Engineer to help shape, secure, and optimise the enterprise network that powers Haven. Reporting to the Network Manager, you’ll design, implement, and manage a resilient infrastructure that keeps our business connected — from head office to our coastal parks.

You’ll act as a subject matter expert, leading on key network projects, ensuring security and performance across our sites and cloud environments, and mentoring junior engineers. This is a hands-on role in a collaborative team where your expertise directly impacts guest experience, operational efficiency, and business continuity.

Your opportunity (what you’ll do):
Design, implement, and maintain enterprise LAN/WAN, wireless, and cloud networking solutions.
Lead network-related projects, working closely with Cloud, Service Desk, and Field Engineering teams.
Monitor network performance, proactively identify issues, and drive timely resolutions.
Ensure network security through firewalls, segmentation, and compliance practices.
Mentor junior engineers, share best practices, and foster knowledge transfer.
Evaluate emerging technologies and manage vendor relationships.

What we’d like you to bring
Advanced understanding of LAN/WAN, VLAN, VPN, and wireless technologies.
Deep knowledge of routing and switching (Cisco, HP, or similar).
Proven experience in network security (firewalls, IDS/IPS, NAC).
Cloud networking (Azure/AWS) and SD-WAN expertise.
5+ years’ experience in network engineering, including at least 2 years in a senior or lead capacity.
CCNP/CCNA or equivalent certification desirable.
Strong project management, troubleshooting, and stakeholder engagement skills.
A proactive leader who models Haven’s values — strive to be better, delight our guests, and work as one great team.

Why Haven?
You’ll be part of a forward-thinking, supportive tech community where ideas are valued, learning is encouraged, and the network you build will power memorable guest experiences for millions every year.Why Haven?
At Haven, we’re one great team, united by our passion for creating amazing experiences for our guests and our people. You’ll have access to training, mentoring, and opportunities to grow your career in a supportive, forward-thinking environment.

What’s In It For You?
- 25 Days Holiday + Bank Holidays + Holiday Buy Scheme
- Annual bonus
- 20% discount on both Haven and Warner Hotels holiday for you, family and friends
- Comprehensive wellbeing support
- Access to the Bourne Leisure corporate box at the O2 Arena ,London
- Exclusive discounts with corporate partners
- Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees
- Enhanced family friendly policies and pay (eligibility criteria applied)

Who are we?
We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.

What’s it like to work with us?
Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.
We operate a hybrid working model, meaning 50% of your working week will be spent at the office, occasionally on Park, or at external events.

What can you expect during the recruitment process?
The interview process will be up to 3 stages and may contain a presentation or skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.
We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at [email protected].